HapTastic Rewards Program Terms and Conditions

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Objective

We are delighted to unveil the HapTastic Rewards program, a unique initiative conceived by Hapvider. This program aims to elevate your Google business profile by encouraging your employees to collect authentic, unbiased reviews from your customers. Each month, the employee who garners the most reviews wins a reward.

Your Participation

Participation in the HapTastic Rewards program is entirely optional. Should you decide to participate, we will introduce the program to your team and oversee its execution for the first month. To affirm your participation, please fill out the supplied sign-up form and accept the program terms.

Our Agreement

To maintain the integrity of our program, we've established the following rules, each followed by a practical example:

Legitimate Reviews: We only count genuine reviews from customers who have experienced your services. Any fraudulent activity, such as soliciting a review from a non-customer, can result in immediate disqualification.
Employee Identification: To fairly track the reviews, each review should mention the name of the employee who provided the service. For instance, a customer could write, "Jane from customer support provided excellent service."
Minimum Reviews: To qualify for the program, each employee needs to gather at least 5 reviews over the course of the one-month program period. So, if Sam from marketing secures only 4 reviews, he wouldn't qualify for the reward that month.
No Purchasing Reviews: We strictly prohibit offering incentives or buying reviews. For example, employees cannot offer discounts, gifts, or other perks to customers in return for reviews.
Customer Comfort: Employees should ask for reviews respectfully, without exerting pressure on customers. For example, instead of saying, "You have to leave us a review", it's more appropriate to say, "If you could spare a moment to review your experience with us, we'd greatly appreciate it."
Review Quality: Both quantity and quality of reviews matter. If an employee manages to garner multiple reviews, but they are largely negative or low-rated due to customer discomfort, this could lead to disqualification.
Transparency: Employees should clearly communicate their participation in this review gathering initiative. It's unacceptable to mislead customers by suggesting the reviews are for another purpose.
Privacy Respect: Respecting customers' privacy is paramount. For instance, employees should not request access to a customer's personal information, like email addresses, to send a review link without explicit permission from the customer.

QR Code Usage

For ease of gathering reviews, we recommend using a QR code system. If you have an existing QR code, we can certainly use that; alternatively, Hapvider can assist in generating a QR code for this purpose. However, please note that we are not responsible for maintaining the activation of the QR code after the conclusion of the program. Hapvider also assumes no responsibility for any reviews collected after the completion of the program through the QR code.

Reward System

Here's how the rewards work:

The employee who secures the most authentic, positive reviews each month receives a $50 gift card.
In case of a tie, the employee with the highest average review rating is chosen.
The winner must provide their first name, last name, and email address, and specify their preferred gift card.

Disclaimer

While we endeavor to offer a variety of gift card choices, not all may be available. Hapvider will provide any available gift card found online, provided it is not linked to harmful or inappropriate activities or content.

Here are some examples of acceptable and unacceptable gift cards under the terms of the HapTastic Rewards Program:

Acceptable gift cards might include:

Amazon gift card
Starbucks gift card
Target gift card
Apple iTunes gift card
Walmart gift card
Google Play gift card

Unacceptable gift cards might include:

A gift card for a website known for selling illegal items
A gift card for a service that promotes hate speech or discrimination
A gift card for a platform that facilitates gambling or other potentially harmful activities
A gift card linked to adult content or activities inappropriate for all audiences
A gift card for a company involved in unethical practices or controversies.

The HapTastic Rewards program is designed to foster excellent customer service, enhance your online visibility, and gather valuable feedback for business improvement. We kindly ask all participants to adhere to these guidelines and maintain ethical conduct.

Any violations of these rules may lead to disqualification from the program and possible disciplinary action. Hapvider is not responsible for any repercussions resulting from violations of these terms.

Join us in boosting your online reputation through the HapTastic Rewards program! Together, let's create a stellar customer experience and highlight your company's exceptional service.

Complete Form to Sign Up

Your Company*

Your Full Name*

Your email*

By participating in the HapTastic Rewards Program, you agree to the following:

1. You acknowledge that participation is voluntary and that you are engaging on behalf of your company and all its participating employees.

2. You confirm that all participating employees within your company understand and agree to abide by the rules and guidelines of the HapTastic Rewards Program. This includes collecting only legitimate reviews, maintaining transparency, and respecting customer privacy.

3. You understand that any breach of these rules by any of your participating employees can lead to their disqualification from the program, potential disciplinary action, and may result in severe consequences including damage to your business's reputation and possible legal issues.

4. You agree that Hapvider will not be held liable for the content of reviews or any consequences arising from the reviews, including any actions taken by Google or other parties.

5. You recognize that Hapvider will provide rewards in the form of gift cards, subject to availability and excluding any that are linked to harmful or inappropriate activities or content. Hapvider assumes no liability for how the gift cards are used once they have been awarded.

6. You acknowledge that Hapvider will not maintain the activation of the QR code used for gathering reviews after the program's conclusion and is not responsible for any reviews collected thereafter or any misuse of the QR code.

7. You agree to provide the first name, last name, and email address of the winning employee, and specify their preferred gift card upon winning. You also agree that this data will be handled in accordance with Hapvider's Privacy Policy.

By checking this box, you confirm that you have read, understood, and agreed to the terms and conditions of the HapTastic Rewards Program as described above, and the Privacy Policy. You also commit to ensuring compliance by all participating members of your company.

I agree to the HapTastic Rewards Program Terms and Conditions and the Privacy Policy.